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All your questions answered


A link to our technical website can be found on each individual product page, alternatively visit www.bbwhitebook.com

Our products should be cleaned with a soft damp cloth, do not use bleach or abrasive detergents. For detailed instructions on each product you can find full care and maintenance are all shown on the product instructions, these can be found on the technical link on each product page or on our technical website www.bbwhitebook.com

Visit www.bathroombrands-spares.co.uk to find the available spares for your product, alternatively contact your local retailer.

Our products are sold through authorised dealers across the UK & the Rest of the World and online. You can find your nearest retailer here 

You can find your nearest displaying retailer here

Details of our guarantees can be found here.

Please contact one of our distributors or 01322 473 222.

If you have not found the answer to your question please contact us. Our contact details can be found here.


Dripping/leaking or water passing by typically occurs when the cartridge inside has become blocked with lime scale or debris. This can be prevented by regular maintenance of your product. 

To clean your tap cartridge, isolate the water and remove the cartridge. The cartridge can be run under water to flush it through. If you are unsure on this process please see the product instructions or speak to your plumber. 


Both products are made from the same sedimentary stone composite. The ClearStone has a gel coating whereas the Natural Stone has a hand polished finish. Our ClearStone baths are available in a gloss or matt finish.

Luxurious Bathroom Design
Leaders in Luxurious Bathroom Design

Elevating moods and minimising stress, bathing rituals facilitate mental wellbeing and provide physical benefits such as hydrating skin, alleviating muscle and joint pains and improving heart health

Freestanding Baths
Buyer’s Guide: Freestanding Baths

Freestanding baths are becoming an increasingly popular choice for homeowners, they provide an instant stylish uplift to your bathroom and offer a place where you can truly relax and feel indulgent.

ClearStone Bath
Why Choose a ClearStone Bath?

To help you decide whether ClearStone is the right choice for you and your bathroom, we’ve put together all the key information on this exceptionally unique material.